Shipping + Policies
Most items are made to order, and the time I need to get this done with care varies per piece, as well as how many open orders I currently have ahead of yours. The general demands of being a human on planet earth can be quite time consuming as well, so please take into account that as a small business, it's literally just me tending to both my personal and professional life! I appreciate your love, support, and patience for the alchemy that is both my life and my craft.
- Almost always, every order will be sent within 5 business days of purchase. During busier times, orders may take up to 14 business days to ship.
- If you have an event, or other reason for needing an order ASAP, please reach out! almost always, we can work something out together
- Once orders are dropped off at USPS, you can track them via the tracking number sent directly to the email used at checkout.
- I am not responsible for orders lost in the shipping process, though do reach out if you believe this to have happened to you.
Returns and exchanges are accepted under these circumstances:
- If you were accidentally sent the wrong stone, size, etc. It happens very rarely, but hey - it's apart of the human condition, right?
- If you believe goods were damaged during shipping.
- Please reach out within 3 days of receiving your order to move forward with this process
Conditions of return:
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
got a question? email me at AllThatGlittersJewelryCo@gmail.com and I'll get back to you as soon as I can!